 An important feature of the industry on which Mazeppa focuses is that significant efficiency gains can be achieved through increased automation of internal work processes. Automated work processes reduce both error margins and lead times for our customers and thereby give them a competitive edge.
In connection with streamlining work processes, we undertake a detailed mapping of existing work process, routines and system structure. Roles and division of responsibilities are also clarified. Automation projects can cover one individual process or a company’s entire administrative processes. Based on our analyses, we make recommendations as to how processes ought to be structured and performed and to which requirements apply for optimal system support. In the industry sector, Mazeppa has considerable experience in providing guidance on how to achieve more efficient utilization of ERP systems, and has several times developed smart solutions that make ERP systems simpler to use.
On the development side, Mazeppa focuses on solutions for streamlining and automating customer and service activities and solutions for effective management of customer follow-up and support.
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